Page not found pages

A page not found tells someone we cannot find the page they were trying to view. This is also known as 404 pages.

When to use this pattern

Use a page not found if someone is trying to view a page that does not exist. This happens if someone:

• selects a link or button that takes them to a page that does not exist
• types or copies a web address for a page that does not exist
• types or copies a web address incorrectly

Make sure any web addresses in your service, letters, forms and on gov.cy are for pages that exist or redirect to pages that exist.

How it works

The page should have:

• as the page title:
  • in Greek: ‘Δεν βρέθηκε η σελίδα – service name – gov.cy’
  • in English: ‘Page not found – service name – gov.cy’
• as the H1
  • in Greek: ‘Δεν βρέθηκε η σελίδα’
  • in English: ‘Page not found’
• contact information of the department or helpline, if it exists and helps meet a user need

The content should be clear and concise, not blame the user.

Do not use:

• breadcrumbs
• technical jargon like 404 or bad request
• informal or humorous words like oops
• red text to warn people

Example in Greek

Example in English