Page not found pages
A page not found tells users we cannot find the page they were trying to view. These are also known as 404 pages.
When to use this pattern
Use a page not found if someone is trying to view a page that does not exist. This happens if the user:
- selects a link or button that takes them to a page that does not exist
- types or copies a web address for a page that does not exist
- types or copies a web address incorrectly
Make sure web addresses in your service, letters, forms and links on gov.cy are for pages that exist or redirect to pages that exist.
How it works
The page should have:
- as the title in the page’s
<head>section:- in Greek: ‘Δεν βρέθηκε η σελίδα – service name – gov.cy’
- in English: ‘Page not found – service name – gov.cy’
- as the
H1- in Greek: ‘Δεν βρέθηκε η σελίδα’
- in English: ‘Page not found’
- contact information of the department or helpline, if it exists and helps meet a user need
- link that returns the user to the homepage of the site or service
Contact information should either include contact details or a link to a contact page.
The content should be clear and concise, and not blame the user.
Do not use:
- breadcrumbs
- technical jargon like 404 or bad request
- informal or humorous words like oops
- red text to warn people
Example in Greek
Δεν βρέθηκε η σελίδα
Αν πληκτρολογήσατε την ηλεκτρονική διεύθυνση, ελέγξετε ότι είναι σωστή.
Αν αντιγράψατε την ηλεκτρονική διεύθυνση, ελέγξετε ότι επικολλήσατε ολόκληρη τη διεύθυνση.
Αν τίποτα από τα παραπάνω δεν βοήθησε, επιστρέψτε στην αρχική σελίδα ή επικοινωνήστε με το αρχείο πληθυσμού.
Example in English
Page not found
If you typed the web address, check it is correct.
If you copied and pasted the web address, check that you copied the entire address.
If none of the above helped, go to the home page or contact civil registry.